Case Study: East Bay Community Action Program scales training compliance and course delivery with Relias

East Bay Community Action Program scales training 359% with Relias

The customer, East Bay Community Action Program (EBCAP), is a nonprofit organization in Rhode Island. They struggled with decentralized training and compliance tracking for over 500 staff using spreadsheets and email, which created risk as regulations tightened. They partnered with Relias to centralize and automate this process.

Relias provided a unified platform for assigning, tracking, and completing training. This solution allowed EBCAP to scale from 2,300 assigned courses to over 10,500 year-over-year, a 359% increase. They maintained high completion rates above 71% and improved compliance tracking, which was crucial for grant funding and preparing for CCBHC certification.

East Bay Community Action Program