Case Study: Access Services achieves 84%+ compliance and stronger staff development with Relias

Access Services sustains 84%+ compliance for 3 years with Relias

Access Services, a human services provider in eastern Pennsylvania, faced the challenge of manually managing training for its diverse workforce across five divisions. This unsustainable, spreadsheet-based process made tracking compliance and meeting audit deadlines increasingly difficult, prompting them to partner with Relias and implement the Relias Platform.

Using the Relias Platform, Access Services centralized its training, gaining powerful reporting tools to track progress and ease the administrative burden. Beyond compliance, Relias was leveraged to fuel career development by giving all staff self-enroll access to its entire course library. This initiative created a culture of learning and purpose-driven development, resulting in a 20% growth in yearly course assignments and consistently high compliance rates of 84% or above over three years.

Access Services