Case Study: The Auto Club Group force-multiplies security operations and reduces alerts with ReliaQuest

The Auto Club Group force multiplies security operations through partnership with ReliaQuest

The Auto Club Group (ACG), the second largest and fastest-growing AAA club in North America with over 14 million members and 10,200+ employees, faced the challenge of maturing its first formal cybersecurity program amid aggressive digital transformation — including cloud adoption, SIEM migration, and new application development — while contending with overwhelming alert noise and regulatory compliance demands. To address these issues, ACG partnered with ReliaQuest and adopted ReliaQuest’s GreyMatter cloud-native Open XDR platform to strengthen detection and response capabilities.

ReliaQuest implemented a multi-year, integrated solution combining GreyMatter-driven automation and tool integration with 24/7/365 human threat analysts, continuously deploying updated detection content and increasing visibility across ACG affiliates. As a result, ReliaQuest helped ACG minimize risk during acquisitions, deliver board-ready security metrics and industry benchmarking, extend and integrate security tools, and achieve a measurable reduction in alerts and false positives through automation.

The Auto Club Group

Gopal Padinjaruveettil

Chief Information Security Officer