Case Study: FoodChain ID achieves 81% faster security incident resolution and 84% fewer false positives with ReliaQuest GreyMatter

FoodChain ID Reduces Security Incident Resolution Time by 81%

Foodchain ID, a global food safety, testing, and sustainability organization with over 500 employees and a distributed IT environment, faced growing cyber risk from phishing, ransomware, and the complexity of integrating acquired businesses and disparate security stacks. To gain centralized visibility and reduce alert noise, Foodchain ID engaged ReliaQuest and adopted the ReliaQuest GreyMatter platform.

ReliaQuest implemented GreyMatter’s cloud-native Open XDR, providing technology-agnostic visibility, automated playbooks, and expert threat investigation to streamline operations and accelerate remediation. As a result, Foodchain ID reduced false positives by 84%, cut mean time to resolve incidents by 81 (bringing MTTR to just over a day), and expanded MITRE ATT&CK coverage by 15%, enabling the security team to focus on proactive initiatives and faster, more effective threat response.

Foodchain ID

Erik Battle

Chief Information Officer