Case Study: SupplyHouse.com achieves supply chain efficiency and inventory optimization with RELEX Solutions

The Modernization of SupplyHouse.com's Supply Chain

SupplyHouse.com, a rapidly growing e-commerce distributor serving the plumbing, electrical, heating, and HVAC industries, needed to modernize its supply chain after rapid growth exposed the limits of manual processes, limited automation, and weak data visibility. The company selected RELEX Solutions to support an AI-driven supply chain transformation across its four U.S. fulfillment centers.

RELEX Solutions implemented advanced forecasting, shared supplier forecasts, delivery capacity optimization, and automated replenishment, with support from RELEX partner RetSci. Since going live in May 2024, SupplyHouse.com has reduced split shipments, lowered inventory investment and holding costs, improved primary fill rate, and cut manual work for demand planners, helping the team operate more strategically.

SupplyHouse.com

Kaytee Grey

VP Fulfillment Operations