Case Study: SSA Group streamlines forecasting and replenishment with RELEX Solutions

SSA Group Selects RELEX Solutions to Streamline Forecasting and Replenishment Processes

SSA Group, a leading provider of ticketing, culinary, and retail merchandise services at cultural attractions across the U.S., needed to improve forecasting and replenishment across its 64 locations while supporting growth, reducing waste, and enhancing customer experience. To address this, SSA Group selected RELEX Solutions and its unified supply chain and retail planning platform, with implementation support from RetSci.

RELEX Solutions implemented AI- and machine-learning-driven forecasting and replenishment capabilities to help SSA Group streamline planning, improve product availability, and ensure timely replenishment. The expected impact is greater operational efficiency, reduced spoilage and waste, stronger customer service levels, and a scalable technology foundation for future growth across SSA Group’s nationwide operations.

SSA Group

Jacki Sorvillo

Chief Retail Officer