Case Study: JJ Food Service Limited achieves 15% inventory reduction, 25% faster order processing and 10pp fresh availability increase with RELEX Solutions

JJ Food Service Rapid Roll-out and Early Gains

JJ Food Service is an omni-channel bulk food retailer near London with ~£190M revenue and 800 employees. The company faced supply-chain inefficiencies that drained staff time — especially around fresh-produce management, promotions, supplier constraints, internal transfers and repetitive replenishment tasks that limited buyers’ strategic work.

RELEX ran a fast three-month pilot and full roll-out, delivering simple training, automated order-rule handling and promotion-impact forecasting so buyers could focus on sourcing. The solution cleaned out non-performing lines and improved availability, delivering a 15% reduction in overall inventory, a 25% cut in order-processing time and a 10 percentage-point increase in fresh-item availability without raising inventory.

JJ Food Service Limited

Mushtaque Ahmed

Managing Director