Case Study: Auchan Retail Polska achieves omnichannel supply chain efficiency with RELEX Solutions

Auchan Retail Polska Enables Omnichannel Strategy with RELEX Solutions

Auchan Retail Polska, the Polish grocery retailer, needed to strengthen its omnichannel strategy while improving operational efficiency, service levels, and supply chain agility across stores and future distribution channels. To address this, it selected RELEX Solutions and its unified supply chain and retail planning platform to support demand forecasting, replenishment, and resource planning with AI-based capabilities.

RELEX Solutions implemented machine learning-driven planning to optimize forecasts, inventories, promotions, deliveries, and supplier collaboration, first across all stores in Poland and then in warehouses and automated e-grocery operations. The result has been better product availability, improved transparency for store staff, stronger collaboration, and greater customer satisfaction, with Auchan reporting that the first rollout results confirmed its expectations and support future scaling.

Auchan Retail Polska

Piotr Dopierała

Supply Chain and Logistics Director