Case Study: Grupo Merza achieves 90%+ forecast accuracy and improved availability with RELEX Solutions

Merza Merza Improves Forecast Accuracy and Store Availability with RELEX Solutions

Grupo Merza, a Mexican retail and wholesale grocery company, was struggling with limited visibility, poor forecasting, and inefficiencies in its legacy replenishment process, which affected product availability and planning. To support growth, the company looked for an AI-powered planning solution and selected RELEX Solutions for forecasting and replenishment.

RELEX Solutions implemented AI-driven forecasting and replenishment across stores, distribution centers, and wholesale operations in a phased rollout. One year after go-live, Grupo Merza reported over 90% forecast accuracy and a 2% increase in combined availability across stores and DCs, along with better collaboration, lower planning effort, and reduced inventory and transportation costs.

Grupo Merza

Benjamín Blanco

Supply Chain Director