Case Study: DoorDash achieves improved availability and reduced spoilage with RELEX Solutions

DoorDash Transforming On-Demand Grocery Operations Through Intelligent Supply Chain Planning

DoorDash, through its DashMart microfulfillment network, was struggling to scale a manual supply chain planning process as demand patterns, assortment, and seasonal shifts became more complex. The legacy approach made it difficult to maintain optimal inventory levels and respond quickly, creating a bottleneck for a business built on speed and reliability. DoorDash turned to RELEX Solutions for forecasting and replenishment capabilities to support its fresh grocery operations.

RELEX Solutions implemented automated forecasting and replenishment to optimize inventory decisions across DashMart’s network, helping the team reduce manual work and focus on higher-value planning. The result was improved operational efficiency, streamlined inventory volumes, and reduced spoilage, while availability increased by 1.8 percentage points. The solution also helped DoorDash scale during rapid growth while maintaining service levels.

DoorDash