Case Study: a American Coffee Chain Retailer achieves faster application development and release visibility with Relevance Lab’s RLCatalyst

Relevance Lab Brings in Agility and Efficiency in Application Development for the American Coffee Chain Retailer

The American Coffee Chain Retailer faced significant challenges in its application development process, including fragmented information across tools, a lack of visibility into its CI/CD flow, and no continuous performance measurement. To address these issues, the retailer partnered with vendor Relevance Lab, which implemented its intelligent monitoring and automation platform, RLCatalyst.

Relevance Lab's solution involved creating a data lake to collect real-time information from various sources like Jenkins and Jira, followed by data aggregation and visualization through a single, configurable dashboard. This provided a consolidated view of 25 multi-component projects, drastically reducing troubleshooting time and providing early warnings on product release delays. The solution improved the overall efficiency of the application development team and enabled better sprint planning.