Case Study: Truweight Wellness Achieves Real-Time Cloud Monitoring and Self-Service Automation with Relevance Lab's RLCatalyst Command Center

AIOPS - Powered Healthcare Self-service Enabled Automation

Truweight Wellness, an India-based healthcare startup, needed cloud-based real-time tracking, a self-service portal for cloud operations, a consolidated dashboard, and continuous performance measurement for its IT infrastructure. They worked with Relevance Lab and its RLCatalyst Command Center ServiceOne AIOps platform to address these operational challenges.

Relevance Lab deployed RLCatalyst Command Center on AWS for 24/7 monitoring and integrated AWS Service Management Connector with ServiceNow to enable self-service cloud management, provisioning, de-provisioning, and asset management. The solution provided alert aggregation, diagnostics, and email/Slack notifications, helping Truweight Wellness improve MTTR by 30%, reduce costs by 50%, and gain real-time visibility into critical business applications.

Truweight Wellness