Case Study: Autodesk builds an AI workforce with Relevance AI

Autodesk builds an AI workforce in 3 min read with Relevance AI

The customer, Autodesk, faced the challenge of integrating AI agents into its complex, large-scale go-to-market operations in a way that balanced speed with quality and brand consistency. To address this, they partnered with the vendor Relevance AI to build an AI workforce.

Relevance AI implemented a solution focused on starting with small experiments, defining clear success metrics, and training the AI agents like human employees. This data-driven approach, supported by cross-functional collaboration and a reusable knowledge architecture, allowed Autodesk to scale the AI agents horizontally after they delivered measurable value, resulting in a meaningful impact on their pipeline and revenue conversion.

Autodesk