Case Study: Specsavers achieves greater engagement and consistent training with Relesys

How Specsavers has utilized an effective and informative training system that actually engages their employees

Specsavers worked with Relesys to tackle outdated systems and inefficient employee training processes across 460+ stores in 5 countries. With more than 5,000 employees, the company needed a better way to deliver consistent communications and training while improving engagement and reducing reliance on in-person sessions.

Relesys implemented its all-in-one communications, training, and operations platform, shifting Specsavers to a mobile-first approach that made learning accessible anytime, anywhere. As a result, training completion rose from single digits to more than 90% each month, while Specsavers also reported higher engagement, more consistent training, and better alignment between communication and day-to-day execution.

Specsavers

Richard Owens

Retail and Operations Director