Case Study: Netto boosts employee engagement with Relesys

How Netto increased their employee engagement through exciting and gamified content, leading to improved customer service in the process

Netto, the Danish retail chain, was struggling with low employee engagement and distractions from social media, especially among younger, non-desk workers. To address this, Netto used Relesys and its customized employee app to make everyday work information, schedules, and updates easier and more engaging to access.

Relesys implemented a gamified platform with points, badges, training, and social competition to motivate employees to interact with content and each other. The results were strong: engagement increased, customer service improved, 99.8% of stores were reached with the app weekly, and Netto reported annual savings of €8m.

Netto

Michael Løve

Chief Executive Officer