Case Study: Mercedes-Benz boosts employee engagement and productivity with Relesys

How Mercedes-Benz joined the digital operations revolution, informing all their employees with their all-in-one platform

Mercedes Benz partnered with Relesys to solve communication and engagement challenges across its dispersed operations. Mechanics, technicians, salespeople, and HQ teams lacked easy access to computers, which led to miscommunication, missed updates, and a disconnect from company goals and colleagues. By replacing intranet pages, PowerPoints, and emails with an all-in-one communications and operations platform, Mercedes Benz made information accessible on employees’ phones.

Relesys implemented a mobile platform with structured information flows, internal social features, and gamification tools like points and badges. The results included higher employee commitment and satisfaction, improved productivity, stronger company culture, and better connected teams. Mercedes Benz also reported positive business impact, with improvements seen in sales, revenues, and financial figures, and the company described Relesys as a key part of its daily operations.

Mercedes Benz

Mikael Olsson

Chief Executive Officer