Case Study: Maxi Zoo boosts employee engagement and training with Relesys

How Maxi Zoo utilizes their digital communications platform to ensure all their employees are informed, no matter their shift time or location

Maxi Zoo partnered with Relesys to solve major internal communication and training challenges across its retail stores. With employees working different shifts and locations, important updates, campaigns, onboarding materials, and product information were often missed or delivered through fragmented channels like emails, phone calls, intranets, and printed notices.

Relesys implemented a customized communication platform with mobile access, targeted communication flows, and a training module that gave all employees one point of contact for relevant information. The result was improved engagement, stronger customer service, higher quality consistency across stores, increased sales, and better product knowledge and confidence among employees, especially non-desk and part-time staff.

Maxi Zoo

Bo Demant

Country Manager