Relay
40 Case Studies
A Relay Case Study
Superlite Block Lone Butte, a concrete manufacturer near Phoenix, faced significant communication challenges across its 36-acre facility. Their team of 90 relied on unreliable walkie-talkies, yelling, and hand signals, which were ineffective and hampered by language barriers. This limited their ability to hire from the local talent pool, which included many Spanish speakers. To overcome this, they turned to Relay and its TeamTranslate™ product.
By implementing Relay's communication solution, the plant gained reliable, real-time communication. The key feature, TeamTranslate™, allowed messages to be sent and received in different languages, improving understanding for existing staff and streamlining interactions with non-English speaking truck drivers. This capability directly enabled Superlite Block Lone Butte to expand its hiring, successfully bringing on board several motivated non-English speaking employees. The vendor, Relay, provided a solution that broke down language barriers, improved safety and training, and unlocked access to a broader, more talented workforce.