Case Study: Elkins Resort improves staff communication and productivity with Relay

How Elkins Resort Enhanced Guest Experience and Efficiency with Relay

Elkins Resort, a rural hospitality property on Priest Lake, faced significant staff communication challenges due to weak radio signals and its large 25-acre size. The resort needed a reliable method to connect its teams efficiently. They implemented Relay's team communications product to solve this problem.

The Relay solution provided seamless communication over WiFi and cellular, eliminating dead spots and increasing staff coordination between housekeeping and maintenance. The durable devices also proved to be cost-effective. Relay saved the resort time and money by making staff more productive and accountable, directly translating into higher profits.

Elkins Resort

Tracie Szybnski

Owner