Case Study: One Penn Center improves communication clarity and efficiency with Relay

From Radios to Relay A Communication Evolution

One Penn Center, a massive commercial office building in Philadelphia, faced significant communication challenges due to its 700,000-square-foot size and reliance on outdated two-way radios. Their problems included poor connectivity, messages failing to go through, and frequent equipment breakage. To overcome these issues, they partnered with Relay and implemented its Team Communications and Worker Safety products.

By adopting Relay's platform, One Penn Center achieved crystal clear audio, eliminated communication dead spots, and enabled seamless communication for staff even when they were off-site. The solution from Relay also provided substantial cost savings by reducing the constant need to replace broken traditional radio equipment. The vendor's technology transformed the building's operations, enhancing efficiency and providing a future-ready communication solution.

One Penn Center

Mathew Thompson

Chief of Operations