Case Study: Ocotillo Golf Club improves course-wide communication and guest experience with Relay

Clear Skies and Messages for Popular East Valley Golf Club

ocotillo golf club, a busy 27-hole golf course in Arizona, was facing communication challenges with their outdated walkie-talkies. The old devices had poor range, creating dead zones on their 180-acre property, and lacked functionality for private calls or event-specific channels. This hindered operations and the guest experience, leading them to seek a new solution from Relay's Team Communications products.

By implementing Relay, the club gained clear, reliable communication across the entire course. The solution's features, including 1:1 calling and customizable channels, streamlined operations and drastically improved response times for services and security. The Relay system enhanced staff efficiency and allowed for faster resolution of guest issues, taking the overall customer experience to a new level.

Ocotillo Golf Club

Jeff Ruedy

Club Manager