Case Study: Maxor achieves 35% faster refills with Relay Network

Maxor - Customer Case Study

Maxor, a pharmacy services company, was facing challenges with high-cost outbound calls and needed to improve patient engagement for critical moments like refill reminders and medication adherence. Their goal was to find a more efficient, HIPAA-compliant solution to enhance the patient experience and provide better education.

Relay Network implemented its HIPAA-compliant patient engagement solution to address these needs. By adopting Relay's digital strategy, Maxor achieved a 50% reduction in outbound calls and made prescriptions refilled 35% faster. Within two months of launch, Relay Network also facilitated over 13,000 high-value patient experiences.

Maxor