Case Study: Troutman Pepper saves 1,000+ hours and eliminates 148,329 emails with Relativity

Routman Pepper Saves 1000+ Hours Not Having to Manually Gather The Information Needed to Create Reports for Hundreds of Clients

Troutman Pepper, a national law firm with more than 1,100 attorneys, faced a review of 742,000 documents — 441,362 of which were emails — creating a massive manual reporting and review burden. To tackle this, the firm used Relativity, applying email threading and building a custom SynQ application on the Relativity platform to automate searches and analysis.

Using Relativity’s email threading and the SynQ app, Troutman Pepper eliminated 148,329 redundant emails (with 84,224 attachments) and avoided 1,000+ hours of manual data gathering for reports across hundreds of clients, delivering significant time and cost savings. Relativity’s customizable platform enabled a low-cost SynQ build that automated reporting and review workflows and produced measurable efficiency gains.

Troutman Pepper

Chris Haley

Director of Litigation Technology