Case Study: PwC UK reduces review time by nearly 80% with Relativity aiR for Review and Review Centre

PwC UK cuts review time by nearly 80% with Relativity

PwC UK, a customer of Relativity since 2011, faced the challenge of needing to identify relevant content across over 32,000 highly technical documents for a client within a stringent two-week deadline. The forensic technology team needed to accelerate this complex review process without sacrificing accuracy or quality.

To solve this, Relativity implemented a hybrid workflow using their product Relativity aiR for Review, which leveraged generative AI, alongside Review Centre to prioritize the first-level review. This solution blended human expertise with AI, allowing the team to quickly surface the most relevant documents. The results were a saving of approximately 110 human-days and a nearly 80% reduction in overall review time, enabling PwC UK to meet the deadline efficiently while maintaining high accuracy.

PwC UK