Case Study: a national retailer achieves faster, defensible ransomware breach response with Relativity aiR for Data Breach Response

National Retailer improves review efficiency by 50–60% with Relativity

A national retailer faced a significant challenge when a ransomware incident potentially exposed personal data. With stores across multiple states, they needed to quickly and accurately identify impacted individuals to meet various regulatory notification requirements under tight deadlines. The retailer engaged Deloitte, who implemented a solution using Relativity aiR for Data Breach Response to address this urgent and high-stakes situation.

Relativity's solution enabled Deloitte to automate the review of hundreds of thousands of complex spreadsheets to rapidly detect and extract personally identifiable information. This approach achieved an estimated 50-60% improvement in review efficiency compared to traditional manual methods, resulting in substantial cost savings for the retailer. The implementation helped the retailer meet all regulatory timelines ahead of schedule while providing a defensible, audit-ready process that could withstand regulatory scrutiny.

National Retailer