Case Study: Ricoh cuts review time from one month to just 5 days with Relativity active learning

Jumping Into Active Learning, Ricoh Cut Review Time From 1 Month to Just 5 Days

Ricoh was engaged by a Canadian law firm facing a high‑stakes arbitration with more than 80,000 documents and a two‑week production deadline. The firm turned to Ricoh for guidance, and Ricoh partnered with Relativity, using Relativity’s active learning capabilities to find a faster path to review.

Ricoh implemented a customized Relativity active learning workflow that learned from reviewers’ coding in real time and prioritized the most relevant material; as a result Ricoh delivered just 4% of the original document set for manual review, achieved 95% relevancy among served documents, completed the review in five days (two days ahead of schedule), and realized an estimated 88% speed improvement over traditional linear review.

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