Case Study: Altlaw achieves 80/20 client-focus and empowers staff with Relativity's RelativityOne

How to Empower Your People Through Collaboration and Tech [Video]

Altlaw, a London-based boutique legal services firm, faced the challenge of juggling multiple e-discovery tools and managing infrastructure that consumed significant project manager time and caused operational friction. Seeking better security, scalability, performance and a way to preserve their high-touch, people-focused culture, Altlaw chose Relativity’s SaaS offering, RelativityOne, and eliminated other e-discovery solutions.

Relativity implemented RelativityOne as the firm’s single e-discovery platform, which simplified operations, ensured clients always had the latest version, and enabled semi-automated workflows. The move shifted project managers’ time from roughly 60% client work/40% tech management toward an 80/20 split in favor of client-facing work, reduced infrastructure overhead, improved client confidence, and contributed to a more positive, collaborative workplace. Relativity’s solution delivered measurable efficiency gains and stronger client relationships for Altlaw.

Altlaw

Adam Page

Associate Director