Case Study: Ballard Spahr saves client more than $125,000 on document QC with Relativity

Ballard Spahr Saves Client More than $125,000 on a Document QC Project

Ballard Spahr was engaged by an auto sales and financing client that needed to verify 15,000 pages from a new document-generation system matched the originals after prior regulatory disclosure errors. The client initially requested a manual side‑by‑side review, but two reviewers only completed 200 pages in 2.5 days (about 1%), projecting months of work and a roughly $145,000 cost; Ballard Spahr turned to Relativity and its automated document comparison capability to address the urgency.

Using Relativity’s comparison feature and viewer, Ballard Spahr built a workflow that highlighted extracted-text discrepancies so reviewers could focus only on differences and cross-check paper copies, rather than reading every page. The team completed the project in 23 days at an $18,000 cost, saving the client more than $125,000 and delivering a faster, more reliable QC process with Relativity.

Ballard Spahr

Gary Melhuish

Manager of Litigation Support Services