Relatient
20 Case Studies
A Relatient Case Study
Blitz Medical Billing, a medical billing company serving providers across the United States, was challenged by the inefficiencies of paper statements, rising mailing costs, and long billing cycles that delayed patient payments and increased accounts receivable days. To improve collections and create a better patient financial experience, Blitz turned to Relatient and its digital billing tools, including MDpay and Patient Balance Messaging.
With Relatient, Blitz enabled patients to receive balances by text or email and pay securely from mobile-friendly links, often resulting in immediate payments before paper statements arrived. The solution helped Blitz increase revenue collections by 15%, reduce A/R days by 20%, and lower patient call volume while creating a more seamless billing process for both patients and providers.
Lilian Garcia
Chief Executive Officer