Case Study: Crescent Seoul triples meetings booked with Relate CRM

How Crescent Seoul tripled their meetings booked with Relate

Crescent Seoul, a company connecting international buyers with Korean cosmetics manufacturers, struggled to manage a high volume of inbound sales inquiries. Their manual process led to slow response times, missed opportunities, and significant pressure on the CEO to handle both sales and team training. They turned to Relate CRM to address these challenges in their sales process.

By implementing Relate, Crescent Seoul automated their inbound lead capture, follow-ups, and meeting scheduling. The solution from Relate enabled a 100% response rate to inquiries, tripled the number of qualified sales meetings, and increased closed contracts by 30%. The automation also saved the team approximately four hours per day, allowing them to focus on more strategic tasks and refine their sales approach with greater confidence.

Crescent Seoul

Jungyun Ha

Chief Executive Officer