Case Study: COVID Comply achieves zero downtime and scalable check-ins with ReInteractive OpsCare

Providing an expert third-party code review for COVID Comply

COVID Comply, part of Comply Group, needed a reliable way to support its rapid growth and meet strict cyber-incident response and insurance requirements while processing millions of contact-tracing check-ins across multiple countries. Rather than building an internal operations team, the company turned to reInteractive and its OpsCare managed hosting service.

reInteractive implemented OpsCare to provide 24/7 infrastructure support, proactive monitoring, and expert Rails/AWS operations, enabling zero-downtime deployments and critical after-hours changes. As a result, COVID Comply now scales to more than 2 million check-ins per month without downtime or performance issues, while meeting Department of Health response-time requirements and gaining faster support, stronger confidence, and peace of mind.

COVID Comply

Ben Richardson

Founder & Director