Case Study: Sherpa saves $200K per year with Regula Document Reader SDK

Sherpa Streamlines Travel Document Submissions and Saves $200K Per Year

Sherpa, a company that provides travel documentation solutions, faced challenges with processing identity documents and headshots submitted by travelers. The inconsistent quality of these uploads created extra manual work for their support team and hindered automation. They needed a cross-platform solution, leading them to partner with vendor Regula and implement the Regula Document Reader SDK.

Regula's solution automated the verification of travel documents and photos, which was integrated and launched over a two-month period. The implementation provided users with immediate feedback on upload quality, drastically improving first-time submission success. This saved the customer $200,000 per year, cut operational costs by 15%, and allowed their team to focus on strategic growth instead of manual reviews.

Sherpa

Andrew Dias

Chief Operating Officer