Case Study: iCard achieves faster, more secure identity verification with Regula

iCard cuts customer authentication to under 1 minute with Regula

iCard, a licensed European e-money institution, needed to automate and streamline its Know Your Customer (KYC) processes to improve security and customer experience. Its previous manual verification was time-consuming, inefficient, and prone to fraud. To address this challenge, iCard turned to vendor Regula for a solution involving biometric and document verification.

Regula implemented its Face SDK for facial recognition and liveness checks in the iCard app, and its Document Reader SDK for automated identity document authentication. This on-premise solution led to client authentication being completed in less than one minute, significantly increasing conversion rates and reducing operational costs. The results for iCard included greater fraud prevention, improved customer satisfaction, and employees freed to focus on high-value tasks.

iCard