Case Study: Grand Casino Luzern accelerates secure ID verification with Regula

Grand Casino Luzern Chooses Regula to Automate and Secure ID Verification in their Online Casino

Grand Casino Luzern, a casino based in Switzerland, needed to automate the remote identity verification process for its online platform, mycasino. Their manual method of checking uploaded ID documents was time-consuming and prone to human error. Following a recommendation, they partnered with vendor Regula and implemented the Regula Document Reader SDK to address this challenge.

The solution from Regula automated the entire ID verification and data entry process, which is completed in seconds. This significantly accelerated customer onboarding, reduced manual workload, and increased security by spotting fraudulent documents. The implementation was completed within three months, and Grand Casino Luzern reported immediate improvements in both efficiency and compliance.

Grand Casino Luzern

Wolfgang Bliem

Chief Executive Officer