Case Study: Wilmington University achieves seamless campus-wide emergency and daily communications with Regroup Mass Notification

Wilmington University - Customer Case Study

Wilmington University, a multi-campus private institution serving more than 20,000 students, needed a more flexible, better-supported mass notification system than its legacy vendor. Dissatisfied with Blackboard Mass Notification and constrained by an existing contract, the university selected Regroup Mass Notification’s cloud-based mass notification platform to improve integrations, reliability, and day-to-day and emergency communications.

Regroup Mass Notification onboarded Wilmington with a seamless transition—no added expense, downtime, or disruption—and provided simple, shareable training for administrators. The platform lets admins send SMS/text, email, and voice messages at scale (Wilmington dispatched 20,000 emails and another 5,000 messages during the pandemic), supports opt-in mobile apps with quiet hours, geo-targeting, and analytics, and has measurably improved operational continuity for building closures, major utility failures, and COVID-19 communications.

Wilmington University

Kevin Barry

Senior Director of Web Communications