Case Study: Wilmington University achieves seamless campus-wide emergency and everyday communications with Regroup Mass Notification

Wilmington University - Customer Case Study

Wilmington University, a private institution with a main campus in New Castle, six additional Delaware sites, and partnerships in New Jersey and Maryland, serves more than 20,000 students across 100+ programs. Dissatisfied with its legacy provider and needing better integrations, flexibility, and customer support—especially for emergencies and the COVID-19 response—the university selected Regroup Mass Notification as its mass communication platform.

Regroup Mass Notification delivered a cloud-based, easy-to-use system with simple onboarding and training, enabling admins to send SMS/texts, emails and voice messages, set recipient quiet hours, and use analytics and geofencing. The switch was seamless with no added expense or downtime; administrators reported sending outreach to 20,000 recipients in a single campaign, faster emergency alerts for events like building closures and water main breaks, and more efficient pandemic communications during Fall 2020, improving continuity and peace of mind.

Wilmington University

Kevin Barry

Senior Director of Web Communications