Case Study: Town of Belhaven achieves improved hurricane preparedness and seamless resident communications with Regroup Mass Notification

Town of Belhaven - Customer Case Study

The Town of Belhaven, North Carolina, a small coastal community of about 1,600 residents, faced catastrophic flooding during Hurricane Florence in 2018 and discovered it had no reliable way to notify residents about threats, evacuations, or recovery information. To close that gap and improve hurricane readiness and everyday outreach, the town selected Regroup Mass Notification and its mass-notification platform.

Regroup Mass Notification implemented its platform—enabling rapid upload of contact lists, text-to-join signups, phone and email alerts, geo-targeted messaging, automated NOAA/NWS severe-weather alerts, and two-way communication—so Belhaven could immediately send evacuation orders, storm updates ahead of Hurricane Dorian, and post-storm and routine notices. The town manager reports the community is “more prepared than ever,” with Regroup allowing timely emergency outreach to the town’s residents and simplifying day-to-day communications.

Town of Belhaven

Lynn Davis

Town Manager