Case Study: Star Pipe Products achieves rapid emergency alerts and seamless employee communications with Regroup Mass Notification

Star Pipe Products - Customer Case Study

Star Pipe Products, a global manufacturer with 14 regional distribution centers, more than 1,200 employees and over 75,000 bin locations, needed a reliable way to reach workers across North America within seconds for emergencies and to streamline routine notifications. Previously dependent on emails and phone trees, Star Pipe Products turned to Regroup Mass Notification and its Regroup platform to improve emergency and day-to-day communications.

Regroup Mass Notification provided a single interface to send SMS/text, voice alerts and emails, and during Hurricane Harvey enabled Star Pipe Products to reach everyone on any device in the storm’s path within moments. Regroup’s platform also delivered virtual training and reusable templates for rapid, consistent messaging; the company was able to send daily updates, manage closures and resume operations more quickly, with administrators reporting the system “worked great” and reliably reached employees when needed.

Star Pipe Products

Jeff Greer

IT Manager