Case Study: Sereno Group achieves faster, more reliable emergency notifications with Regroup Mass Notification

Sereno Group - Customer Case Study

Sereno Group, a leading residential real estate brokerage in Silicon Valley and the Pacific Coastal Markets, faced difficulty alerting its 300+ employees to emergencies because it relied on email and had no backup when the email server was unavailable. To fix this, Sereno Group partnered with Regroup Mass Notification and adopted Regroup’s multimodal communications platform, including the AlertManager mobile app, for emergency notification.

Regroup Mass Notification implemented an encrypted mobile app with advanced push notifications, unlimited SMS/push/email messaging, geo‑dispersed data centers with 99.99% uptime, and 24/7 support. The solution let Sereno Group reliably reach on‑the‑go staff across nine offices and field locations, streamlined emergency communications, and increased responsiveness compared with traditional email so critical alerts are seen and acted on more quickly.

Sereno Group

Tim Proschold

Vice President, Group Strategy & Success