Case Study: Duncaster Assisted Living achieves reliable emergency notifications and peace of mind with Regroup Mass Notification

Duncaster Assisted Living - Customer Case Study

Duncaster Assisted Living, a boutique retirement community in New England, faced unreliable emergency notification from an internal phone system and lacked an off-site, centralized way to communicate during severe weather and infrastructure disruptions. To address this, Duncaster partnered with Regroup Mass Notification and adopted their cloud-based mass notification platform for emergency alerts.

Regroup Mass Notification implemented a highly redundant, cloud communications solution—providing unlimited SMS/text, push and email messaging, a user-friendly interface, automatic message archiving, geo-dispersed data centers and 99.99% uptime. The change unified Duncaster’s emergency communications, enabled faster alerts to staff, residents and family members, streamlined their notification process and delivered measurable reliability and peace of mind during storms and disruptive events.

Duncaster Assisted Living

Michele Kennedy-Mayo

Operations Office Manager