Regiondo
14 Case Studies
Case Study: Hamburg City Sailing achieves 24/7 online bookings and streamlined resource management with Regiondo
A Regiondo Case Study
How Hamburg City Sailing Uses Regiondo to Organize Their Business
Hamburg City Sailing, led by CEO Jürgen Jacobs, runs scenic river tours on the River Alster and inherited Regiondo as their booking system when Jürgen took over the business. Before Regiondo, bookings and resources like boats and skippers were tracked in Excel, causing errors, duplications, limited flexibility, and delays that harmed customer satisfaction.
Regiondo implemented an online ticket shop and resource-management tools with real-time availability, a customer database, multi-user access, and Zapier automation. As a result, customers can book 24/7 with instant confirmations, boats are assigned to specific tours to prevent overbookings, spreadsheet errors and duplications have been eliminated, and operations are more organized and accessible anywhere via Regiondo.
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Hamburg City Sailing
Jürgen Jacobs
Chief Executive Officer