Case Study: Perry Health boosts patient engagement and team productivity with Regal.io

Perry Health Improved sales by 23%

Perry Health, a healthcare provider supporting diabetes patients across the US, needed a better way to manage complex care workflows across enrollment, clinical outreach, and patient follow-up. Their existing mix of a custom internal app and Dialpad created manual work, poor integration, and difficulty tracking tasks and time spent, which was especially challenging for a business tied to billable patient hours.

Using Regal.io as an event-driven task manager and patient engagement platform, Perry Health streamlined task creation, routing, SMS/voice outreach, and appointment reminders across its teams. Regal.io helped Perry Health improve enrollment team productivity by 4x, lift engagement by 50%, raise sales by 23%, increase task completion to 90% for the MX team, and boost clinical appointment show rates from 65% to 83% through better scheduling and follow-up.

Perry Health

Scott Chesrown

Co-Founder & COO