Case Study: Peachy Insurance achieves a 20% lift in quote rates with Regal.io

Peachy Insurance, an Allstate agency, sees a 20% Lift in Quote Rates

Peachy Insurance, an Allstate agency based in Atlanta, struggled to connect with prospects despite high outbound call volume. Using an insurance-specific contact center platform, the team found that over 80% of its calls were being flagged as spam, leading to low answer rates, few callbacks, and difficulty converting leads quickly in a competitive market.

Regal.io helped Peachy Insurance by implementing Branded Caller ID and Spam Remediation to reduce spam flags and improve call deliverability. As a result, the company saw a 20% lift in quote rates, an 8% increase in conversion rates, a 40% lift in callback rates, and a 13% lift in average talk time, with over 64K monthly calls previously marked “spam likely” now reaching customers.

Peachy Insurance

Andrew Filar

Managing Partner/CEO