Case Study: Gaudio Insurance Group achieves higher answer and contact rates with Regal.io

Gaudio Insurance Group lifts answer rates 123% with Regal

Gaudio Insurance Group, an insurance company, faced the challenge of low answer rates and calls being marked as "Spam Likely," which severely impacted their outbound sales efforts. With answer rates below 10% and an average talk time of just 11 seconds, they struggled to effectively reach prospects. They partnered with Regal.io to implement its spam remediation and branded calling services to address these issues.

By using Regal.io's Branded Caller ID, their calls now displayed the company name, building trust with prospects. This solution led to a 123% lift in answer rates and a 23% increase in contact rates. Furthermore, average talk time increased by 647%, and 70% of answered calls now last over a minute. These improvements have enabled Gaudio Insurance Group to drive significant incremental revenue and grow their sales team with confidence.

Gaudio Insurance Group