Case Study: Clancy reduces time to answer by 96% with Regal.io AI Agents

Clancy cuts time to answer by 96% with Regal.io

Clancy, a national moving and storage company, struggled with an inconsistent third-party after-hours answering service. This resulted in unanswered calls and poorly qualified leads, leading to missed revenue opportunities and an unreliable customer experience. To address this challenge, they implemented an AI Agent from Regal.io.

The solution from Regal.io replaced the third-party service with an AI Agent named Emily, which provides reliable and consistent service 24/7. This resulted in a 96% reduction in time-to-answer and a 100% answer rate. The AI Agent efficiently qualifies leads, ensuring human agents receive complete information, which has increased conversion rates and provided a consistent experience for all customers.

Clancy