Regal.io
16 Case Studies
A Regal.io Case Study
Career Karma, the #1 destination for career advice, helps workers find training programs, coaching, and peer support as they navigate career changes. To improve its outbound enrollment process, Career Karma partnered with Regal.io after struggling with manual calling, slow follow-up on new leads, limited lead prioritization, missing real-time insights, and a choppy customer experience across its community managers and producers.
With Regal.io’s journey builder, intelligent routing, and real-time decisioning, Career Karma automated calling, prioritized fresh leads for faster speed-to-lead, and created more consistent one-to-one journeys with specific Community Producers. Regal.io helped Career Karma achieve a 2x lift in conversions, 25% higher engagement, a 10x increase in conversations, a 70% task completion rate, and a 2x increase in total subscribers, and the company is now expanding Regal.io to support SMS as well.
Jacques Rojahn
Head of Sales