Case Study: Vanderbilt Student Communications streamlines student equipment checkout with Reftab

A Reftab Case Study

Vanderbilt Student Communications streamlines equipment checkout for 15 student media groups with Reftab

Vanderbilt Student Communications (VSC), an independent non-profit governing student media at Vanderbilt University, faced a challenge managing a shared equipment pool for its 15 student media groups. Their paper sign-out binder system provided no visibility into what gear was available, forcing staff to constantly field availability questions. VSC needed an affordable solution that would work for its small team and non-profit budget.

The vendor Reftab implemented its self-service portal, allowing students to check equipment availability and reserve gear on their own. This eliminated the paper system and provided digital accountability for expensive equipment. The solution was highly intuitive, requiring no formal training, and its customized permission tiers allowed VSC to efficiently delegate tasks to student leaders. The result is a system that seamlessly survives annual student turnover and has drastically reduced administrative overhead for the small staff.


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