Case Study: Johns Hopkins University streamlines AV equipment management with Reftab

Johns Hopkins University streamlines AV equipment management in 8 months with Reftab

Johns Hopkins University, a leading research institution, faced significant challenges in managing its extensive AV equipment inventory across multiple campuses. The lack of a formal system led to poor visibility, inefficient ad-hoc processes, wasteful spending, and a damaged departmental reputation. To solve this, they implemented the asset management platform Reftab.

Reftab provided a comprehensive solution through its check-in/check-out system, loanees feature for tracking by building or individual, and kits for pre-configured event setups. Integration with the university's single sign-on (SSO) streamlined user adoption. This implementation resulted in vastly improved equipment tracking, greater accountability among student employees, and more efficient processes. The department restored its reputation for reliability and is now planning to expand its use of Reftab for maintenance tracking and broader IT inventory management.

Johns Hopkins University