Case Study: Next Step Heating achieves seamless Google Workspace migration with Refractiv

Next Step Heating resolves email outage in 9:30 am call with Refractiv

Next Step Heating, a specialist in sustainable heating solutions, sought to improve team collaboration by migrating from Microsoft 365 to Google Workspace. Their challenge was to find a UK-based partner like Refractiv to facilitate a smooth and secure migration of users and data while also providing ongoing support and the necessary licenses, thereby avoiding the risks of a manual transfer.

Refractiv provided expert migration services and support, which proved critical when they immediately resolved a communication blackout that threatened significant disruption. The solution ensured Next Step Heating successfully integrated the full Google Workspace suite with zero downtime, achieving seamless collaboration and access to real-time problem-solving support that keeps their business running smoothly.

Next Step Heating