Case Study: MEC achieves a global feedback culture and improved performance management with Reflektive

MEC Creates Feedback Culture With Reflektive

MEC is a global digital media agency with more than 5,000 employees across 90+ countries that serves major brands like Vodafone and Chanel. The company needed a robust, flexible way to standardize how employee performance was measured and assessed worldwide because disparate systems made it hard to deliver consistent feedback and development.

MEC rolled out Reflektive’s Real‑Time Feedback, Goal Management, Polls and 1x1 tools (including mobile access) to build a culture of continuous feedback and recognition. The platform now supports company‑wide performance management and daily recognition — managers generate nearly 56% of all feedback — helping drive growth, visibility and cross‑border recognition across the organization.

MEC

Pele Cortizo Burgess

Global Chief Creative Officer